Privacy Policy

1. Introduction

At Arihant Jewellers, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or purchase from us.

2. Information We Collect

We collect the following types of information:

  • Personal Identification Information: Name, email address, phone number, shipping address, billing address.
  • Payment Information: Processed securely through Shopify Payments, Razorpay, or other third-party providers. We do not store card details.
  • Device & Usage Information: IP address, browser type, time zone, cookies, and how you interact with our site.

3. How We Use Your Information

We use your data to:

  • Fulfill and manage orders
  • Process payments and refunds
  • Communicate order updates or marketing offers
  • Improve your website experience
  • Comply with legal obligations

4. Sharing Your Information

We do not sell or rent your personal data. We may share it with trusted third parties:

  • Shopify (website platform)
  • Payment gateways (Razorpay, Shopify Payments, etc.)
  • Logistics partners (like Shiprocket, Bluedart, Delhivery)
  • Marketing tools (Meta, Google Ads, Klaviyo, etc.)

5. Your Rights

Depending on your location, you have rights under laws like the GDPR or CCPA to:

  • Access or request a copy of your personal data
  • Correct inaccurate information
  • Request data deletion
  • Opt-out of marketing emails anytime

6. Cookies
We use cookies to personalize content, provide social media features, and analyze traffic. You can disable cookies in your browser settings.

7. Data Retention
We retain your data only as long as necessary for order fulfillment, customer support, or legal compliance.

8. Security
We take reasonable precautions and follow industry best practices to protect your data.

9. Contact Us
If you have any questions or concerns: Email: [Insert your business email]
Phone: [Insert phone number]
Address: Ground Floor, No. 68/87, Astapujam Road, Choolai, Chennai, Tamil Nadu, 600112

10. Changes to This Policy
We may update this policy from time to time. Changes will be posted here with an updated "Effective Date".